The Dole Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information provided by our customers.
When you contact us, request services, or communicate with our business, we may collect:
Your name and contact information, including phone number, email address, and mailing address.
Information related to your inquiries and requested services.
Appointment and scheduling information.
Customer communications and service history.
SMS messaging consent and opt-out preferences.
We use your information to:
Respond to customer questions and inquiries.
Provide information about our services.
Schedule and confirm appointments.
Provide service-related updates and follow-ups.
Communicate important information regarding your requests.
Maintain customer service records.
Comply with applicable legal requirements.
Customers may voluntarily consent to receive SMS communications from The Dole Group during phone calls or in-person interactions.
SMS messages may include appointment confirmations, service updates, responses to inquiries, and customer service communications.
Message frequency varies depending on customer interactions. Message and data rates may apply.
Customers can reply STOP at any time to unsubscribe or HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing our products or services.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with trusted service providers strictly as necessary to operate our business, provide requested services, and facilitate communications.
These service providers are authorized to use customer information only to perform services on our behalf.
We may also disclose information when required by applicable law.
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
We retain customer information only as reasonably necessary for business operations, customer service, recordkeeping, and applicable legal obligations.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy, please contact:
THE DOLE GROUP
17150 Newhope St, Ste 215
Fountain Valley, CA 92708
Phone: (714) 500-7477